For those not familiar with FITzee Foods, even those who have tried other meal prep companies, there are often a lot of questions. While there is no substitute for trying out our meals, these FAQ should help answer most of your questions.  If you have more detailed questions or just want to chat with a human either email us at info@fitzeefoods.com or call us at 877-678-7897.

What Is FITzee Foods?

Watch You Tube Video Here: What is FITzee Foods all about?

Have you ever had the thought… What should I eat for dinner? I don’t feel like going to the grocery store…. I don’t feel like cooking… and I don’t feel like going out to eat?

Well….We have the answer! FITzee Foods. We provide healthier versions of American Classics that makes the easy choice the healthy choice. Unlike grocery shopping, prepping, cooking and cleaning, FITzee saves your precious time, money and waistline. Many FITzee Foods products appeal to dietary needs and restrictions such as paleo, gluten free, and dairy free. Whether you want to lose, gain or maintain weight, the name of the game is portion control, but a healthy diet is not just about portion control, it’s also what’s in the food that counts. FITzee provides a variety of meals from paleo spaghetti to red chicken enchiladas to paleo BBQ pork.

We know that life gets really busy so when you don’t have time to cook—Think FITzee! We like to think of ourselves as a healthy alternative to fast food.

Watch You Tube Video Here: Why Michelle started FITzee Foods

How does FITzee Foods work?

It’s easy… Browse through our menu selections and choose which meals you would like to enjoy, select the size of portion and how you would like to receive your order! Our meals are prepared and delivered fresh and are ready to heat and eat when you receive them.

If you’d like help with your online shopping experience, please don’t hesitate to email us or call 877-678-7897 to speak with a FITzee Foods Specialist!

Watch You Tube Video Here: How FITzee Foods is different from other Companies?

Watch You Tube Video Here: How is FITzee Foods different then other meal kit Companies?

How is FITzee Foods unique?

While we offer a variety of prepared meals, we specialize in healthier versions of America’s favorites. For example, if you typically enjoy meatloaf, burgers, lasagna, pizza, spaghetti, enchiladas, mac & cheese and more, you’ll love our meals! Our meals are made from a blend of all natural ingredients, and high quality free-range and hormone-free proteins. Additionally, our meals are particularly well suited to the fit, busy lifestyle. Lastly, there are no memberships or long-term contracts required.

FITzee is like the Lamborghini of T.V. dinners. We make eating healthy, convenient and affordable. As if we were your personal chef in a package!

  • Our turkey is nitrate-free and hormone free, our chicken is free-range, & our beef is grass fed.
  • Our meals are fresh, never frozen.
  • Portion-controlled to ensure you eat the right food and the right amount.
  • We offer meals in four different sizes: Small, Medium, Large, and Family Size
  • Labels that show you which meals are DF- Dairy Free, GF- Gluten Free, PF- Paleo Friendly, VG-Vegetarian, and/or *LC- Low Carb
  • All nutritional information and ingredients are labeled on each package
  • Multiple heating method options – Microwave, Stove Top or Oven.
  • Option to freeze meals for up to 3 months

Watch You Tube Video Here: How FITzee Foods is different from other Companies?

Watch You Tube Video Here: How is FITzee Foods different then other meal kit Companies?

How are FITzee meals packaged?

FITzee meals are packaged using a top sealing thermal machine with a hard seal film (PET outer layer and PE inner layer). Meals are sealed once they have been cooled to a specific temperature for optimal freshness. Our meals come in oven and microwave-safe containers which are made from CPET (crystalline polyethylene terephthalate) material that is recyclable and BPA (bisphenol a) free.

Do I have to choose certain meals?

You can choose any of our delicious meals from the current menu.  Our menu changes twice per month. Please note that our most popular items will always be available to ensure you have the ability to order them at any time. We offer the same menu selections in our stores and online.

Watch You Tube Video Here: Do I have to choose certain meals?

Is there a minimum purchase amount?

No, there is no minimum. But there is a pricing break for shipping of 5 meals and again at roughly $120 (approx 10 meals).

Can I cancel my order once it’s placed?

Due to our quick turnaround times and delivery commitments to you, we cannot take order cancellations once the order has been processed.

Watch You Tube Video Here: Can I cancel my order once it’s placed?

Can I personalize my meals?

Unfortunately we cannot customize individual meals based on specific nutrient needs. Each meal has a nutritional panel and ingredient statement that is standardized. Majority of our meals have a macronutrient breakdown of the following:

Fat: 20-30%
Sodium: does not exceed 1.75 times the amount of calories in each meal
Carbs: 30-40% *All FITzee Low Carb meals have under 30% carbs to the total amount of calories in each meal
Protein: 30-40%

 

Do you have macros calculated & nutrition information on each meal?

We have full nutrition panels and ingredient statements for all of our meals. In addition, we have all of our meals in MyFitnessPal! To view the nutrition panels:
1) click on the item you would like to see
2) select your meal size
3) click on the nutrition panel link. Example: Paleo Spaghetti – Small Size
Nutrition Info: Paleo Spaghetti – Small

Watch You Tube Video Here: Quality of FITzee Foods ingredients and nutrition information of meals

Does FITzee Foods carry vegan meals?

Sometimes. Most FITzee Foods snacks and salads are Vegan. (Look for anything labeled as Vegetarian AND Dairy Free). Our current offerings can be found here.

How much sodium is in the meals?

FITzee prepares sodium conscious meals to promote healthy nourishment. Meals are designed the following way:  sodium is 1.5 – 1.75 times the amount of milligrams to total meal calorie ratio. For example: If a meal is 300 calories, the sodium will not exceed 525 milligrams.

Can I incorporate a one-on-one nutrition program with FITzee Foods meals?

Yes! FITzee Foods currently works with numerous pro-athletes, sports registered dietitians, and coaches to assist in bringing their nutrition to the next level. FITzee can work with you on a one-on-one personal basis to make sure your nutritional needs are met. We also can ship anywhere in the USA so no matter where your game is you are ready on game day!

Do you ship? How much does it cost?

Yes, we ship anywhere in the USA! (cannot ship international) cost varies per shipment; starting as low as $24.99 per shipment! For best pricing order at least ten items!

To see your shipping charges create an order here. You will be able to see your reflected shipping charge prior to checkout.

When will my food arrive if I select shipping?

Orders ship from our kitchen facility on Monday, Tuesday and Wednesday and arrive within 2 days of ship day.

  • Meals shipped Monday: For all orders placed from Wednesday at 10:01am PST (prior week) through Monday (same day) 9:59am PST
  • Meals shipped Tuesday: For all orders placed from Monday 10:01am PST through Tuesday (same day) 9:59am PST.
  • Meals shipped Wednesday: For all orders placed from Tuesday at 10:01am PST through Wednesday 9:59am PST. All orders shipped that Wednesday.
How are your meals shipped? How does it stay cold?

We ship your delicious FITzee meals inside a cardboard corrugate shipping box (200 weight corrugate), which is re-usable & biodegradable. Inside the box we currently use custom fitted fiber padding (cotton fiber pad, which is also biodegradable). In addition, to keep the food cold and fresh, we use a combination of re-usable non-toxic gel packs and dry ice.

Watch You Tube Video: How does FITzee Foods ship meals?

How long can my box sit outside?

Shipments are delivered 2-day Air or Ground. Your FITzee box can be in transit for up to 48 hours once the box leaves the facility. All boxes are shipped with a signature release so you don’t have to be present for the delivery.

How do your drop-off locations work?

FITzee Foods offers its local San Diego customers the option of picking up their order at one of the several “Drop Off” locations we work with throughout San Diego County. We deliver online orders to these locations every Monday (excluding Holidays). Orders placed from Wednesday (prior week) through Monday 10am (same day) are dropped off and kept refrigerated at these locations for you to pick up. Deliveries are always available for pick up anytime after 3pm on Monday, or anytime on Tuesday (subject to location’s hours of operation).

There is a convenience charge of $5 per order for orders placed Wednesday through Sunday and a $10 charge for orders placed from Sunday to Monday (fee is waived for In-Store Pick Up at the Miramar Kitchen).

Please note, FITzee Foods, as well as our drop off locations, does not assume liability or responsibility for orders not picked up.  Clients are responsible for retrieving their food within 48 hours of delivery to the selected Drop Off location.

What’s the best way to reheat the meals?

Our meals may be re-heated in a variety of ways. Directions are provided on the bottom of each meal.

  • All meals can be heated in the microwave in the provided container. While microwaves vary, we recommend heating on HIGH ~2-3 minutes for Small, ~3-4 minutes for Medium, ~4-5 minutes for Large, ~6-7 minutes for Family
  • Certain meals do re-heat better in an oven. Pre-heat your oven to 350 degrees, remove the plastic film off the top of your meal and place the container in the oven on a sheet tray. Heating times vary depending on the type of oven in use; keep in mind all meals are already cooked so they just need to be heated up.
  • Meals can also be heated on a stove top. Empty contents of meal container into a non-stick skillet/pot. Heat to desired temperature.

Feel free to ask one of the FITzee Foods Specialists which meals heat better in the microwave vs. oven vs. stove!

Watch You Tube Video Here: What’s the best way to reheat your FITzee meals?

Should I freeze my meals?

All of our meals are made with fresh ingredients. If you do not consume your fresh meals before the freeze by date on the label, freezing is shown to be the safest and most nutrient beneficial way to safely store food. Our meals may be frozen for up to 3 months.

Watch You Tube Video: Should I freeze my meals?

Should I reheat my meals frozen or thawed out?

For optimal flavor and consistency it is recommended to let meals defrost in the fridge before re-heating them.

What if I am not happy?

We guarantee your money back if you’re unhappy with the meals, bars or any other items in your shipment.

If for any reason you are not satisfied with the quality of our food, please call or email us at info@fitzeefoods.com and we will gladly replace them or refund your money.

Watch You Tube Video Here: What if I am not happy?

 

When do I need to eat my meals by?

All of our meals must be refrigerated. On the bottom of each meal, you will see a “FREEZE BY” date; if you do not eat your food by this date, you can move your meal into the freezer, at which point they will be edible for an additional three months!

NOTE: It is best to enjoy FITzee salads and wraps by the date listed on the meal as they do not tend to freeze well.

How do I choose my meal size?

FITzee Foods offers meals in four different sizes. The descriptions below will help you determine the appropriate size meal for you or your family.

Small size meals (range between 8-9.5 ounce portions): Protein amounts in a small size are approx. 3-4 oz. Perfect single serve portion for individuals looking to eat 200-400 calories per meal.

Medium size meals (meals range between 11-13 ounce portions, salads range between 6-8 ounces): Protein amounts in a medium size are approx. 4-6 oz. Great single serve portion for individuals looking to eat 300-600 calories per meal.

Large size meals (range between 16-19 ounce portions): Perfect single serve portion for individuals looking to eat 400-800 calories per meal. Protein amounts in a large size are approx. 6-8 oz. The Large size is also great for sharing between two people.

Family size meals (range between 32-36 ounce portions): Protein amounts in a family size are approx. 12-16 oz. Great for family dinner or gatherings. Family size meal can feed 3-4 people.

Do you have Weight Watchers points for all of your meals?

Calculations for weight watchers points are available. Please email info@fitzeefoods.com to get the latest menu for small and medium portion sizes.

Can I upgrade shipping to reduce transit time?

All orders are shipped 2-Day Air or Ground for an arrival time no later than 2 days from day of shipment. We ship Monday – Wednesday each week. Southern California delivery addresses usually arrive within 1 business day. We can also accommodate for Overnight/Next Day shipping, however additional charges are required and you will need to speak directly with a FITzee Foods representative. If you would like to utilize our expedited shipping or have any questions, please contact us at 877-678-7897 or email us at info@fitzeefoods.com

0